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Your request * Select here the object of your request ... How can I find out the status of my order? How do I modify an order that has already been validated? How do I cancel my order? Add or delete an item after checkout Why is my order late? How can I track the delivery of my parcel? 24h delivery: what are the conditions? Delivery zones Do you offer free delivery? Is the delivery date guaranteed? How long does my order take? My parcel has been returned: what are my options? Can I collect my order directly from TH4? Do the items come in small or large sizes? I would like to know the characteristics (organic, local, etc.) of a product Can I receive a free sample? Do you offer printed catalogs? Can I get an estimate? What delivery times are available? How do I get my PDF invoice? What payment methods are accepted? How does degressivity work? Are there special rates for professionals? How do I solve a payment failure? Are there any discount coupons? Which marking technique to choose? Tips for choosing the area and size of the marking Supported file formats What can I have printed or embroidered? When and where can I submit my visual? Can I change the print location after validation? Can I personalize a product with text? Can we print a unique visual for each piece? Is it possible to print in Pantone? How do I report a defective product? What should I do if items are missing from my parcel? Marking problem: procedure to follow How do you deal with late deliveries? The item ordered is too big or too small: what should I do? How and when will I receive my refund? Care instructions for your personalized textiles Refashion: benefit from the Repair Bonus My question is not in the list

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