Privacy Policy th4.com

DESIGN’PARTNER SAS, with its registered office located at 83 rue Yves Landegren in Vire, Normandy, is responsible for the processing of personal data carried out on the website th4.com.

If you have any questions regarding your personal data or wish to exercise your rights, you may use the contact form available on the “Contact Us” page of the website.

Categories of Data Collected

As part of our services, we may collect the following categories of data:

• Identity data: first and last name;
• Contact information: mailing address, email address, and phone number;
• Order data: products ordered, purchase history, and billing and shipping information;
• Payment and transaction data;
• Login and browsing data.

Why do we use your data?

We use your personal data primarily to:

• Respond to your inquiries;
• Create and manage your customer account;
• Process your orders, payments, and deliveries;
• Provide after-sales service;
• Comply with our accounting and legal obligations;
• Ensure website security and prevent fraud;
• Send you marketing communications when permitted by law;
• Measuring website traffic and managing cookies, in accordance with your preferences.

Depending on the specific processing activity, we rely on the performance of our contract with you, compliance with a legal obligation, our legitimate interest, or your consent.

How long do we retain your data?

We retain your data only for as long as necessary to fulfill the relevant purpose and to comply with our legal obligations. As a general guideline:

• Data related to orders and billing is retained for the applicable legal period;
• Requests submitted to customer service are retained for as long as necessary to process them and, where necessary, archived for the period applicable to the establishment, exercise, or defense of legal rights;
• Data used for marketing purposes is retained for the duration of the business relationship, and then for a maximum of three years from its termination or from the last contact initiated by the customer or prospect, unless otherwise required by law;
• Cookie preferences are retained for the period specified in our cookie policy.

Who may receive your data?

Your data may be accessible to authorized DESIGN’PARTNER employees as well as to service providers necessary for the operation of our services, including our hosting, payment, delivery, IT maintenance, audience measurement, and communication service providers.

When certain service providers process data outside the European Economic Area, we ensure that these transfers are governed by a mechanism recognized by applicable regulations.

Your Rights

In accordance with the terms set forth by applicable regulations, you have the right to access, correct, delete, object to, restrict, and transfer your data. When processing is based on your consent, you may withdraw it at any time.

You also have the right to provide instructions regarding the handling of your data after your death.

You may exercise your rights by using the contact form available on the “Contact Us” page of the website, specifying in the subject line of your request that it concerns your personal data. Proof of identity may only be requested if there is reasonable doubt regarding your identity.

We will respond as soon as possible and no later than one month from the date we receive your request. This period may be extended by two months if the request is complex or due to the volume of requests received. In such cases, you will be notified.

You may also file a complaint with the French Data Protection Authority (CNIL).