How do I deal with a delivery delay?

We do everything we can to deliver on the scheduled date, but unforeseen issues can occur in both our logistics chain and the carrier’s network. Therefore, we cannot guarantee an exact parcel arrival date.

If your delivery is delayed, you can contact us directly or get in touch with the carrier:

• DPD: 09 70 80 85 66
• UPS: 01 73 00 66 61
• Chronopost: 09 69 39 13 91