Will I receive a proof before production?

Yes, you will always receive a proof (preview) for approval before your order goes into production. It allows you to check that the print is correct and should not be approved if it does not meet your expectations.

You can find the previews in your customer account under « My Orders ». You can also preview your logo before placing your order by uploading your file on the product page.

We cannot approve proofs on behalf of customers. Once the proofs have been approved, the order is sent to print immediately and can no longer be changed or cancelled. 

If approval is not provided within the specified time, delivery may be automatically postponed.

Submitted files are not systematically checked before production begins, for example when you approve the proof yourself before production.

However, our operators may decide to adjust the design to improve the final result. If a change is made, an updated preview will be available under « My Proofs » and you will receive an email notification. You must then check and approve the proof before your order goes into production.